Returns & Damaged Items

If something goes wrong with your order, we'll make it right. The full details are in our Refund Policy.

What we cover

We accept returns only for items that:

• arrive damaged,
• are defective, or
• aren't what you ordered.

We don't accept returns or exchanges for change of mind, for ordering the wrong size, color or style, or because an item is no longer wanted.

How to report a problem

1. Email hypefindzz@gmail.com within 14 days of delivery.
2. Include your order number and a photo (or video) that shows the problem.
3. We'll send a replacement or refund the item price.

You don't need to send the item back unless we ask. If we do ask, we'll cover the return shipping.

Refund timing

Approved refunds go back to your original payment method. Your bank or card provider usually takes 5–10 business days to post it.